Nursing home · Rochester, NY
The Friendly Home
3156 East Avenue, Rochester, NY 14618 · (585) 381-1600
The Friendly Home is a 200-bed nonprofit nursing home in Rochester, New York (Monroe County). It has been certified to provide Medicare and Medicaid services since 1976. On average it cares for 168 residents a day (about 84% of its certified beds). CMS gives it an overall rating of 4 out of 5 stars; the average in New York is 3.1.
Ratings
| CMS rating | Stars |
|---|---|
| Overall | ★★★★★ |
| Health inspections | ★★★★★ |
| Staffing | ★★★★★ |
| Quality measures | ★★★★★ |
Staffing
| Staffing | This home | New York avg | US avg |
|---|---|---|---|
| Total nurse hours per resident per day | 4.36 | 3.69 | 3.90 |
| Registered nurse (RN) hours per resident per day | 0.48 | 0.73 | 0.69 |
| Nurse hours per resident per day, weekends | 3.63 | – | – |
| Nursing staff turnover | 48% | 40% | 45% |
| RN turnover | 26% | – | – |
| Administrators who left | 0 | – | – |
Inspections and penalties
| Inspections & penalties | This home |
|---|---|
| Most recent standard health inspection | December 19, 2025 |
| Health deficiencies cited (most recent cycle) | 7 below the state average of 8 |
| …of which from complaint inspections | 2 |
| Federal fines (as reported by CMS) | 0 |
| Medicare payment denials | 0 |
Source: CMS Provider Data Catalog, nursing home provider information, Oct 2026 release (CMS Provider Data Catalog: Nursing homes). Ownership: Non profit - Corporation. Legal business name: Rochester Friendly Home. Check the latest details and full inspection reports on Medicare Care Compare. How to read these ratings →
Nearby nursing homes
- Blossom Health Care Center Inc. ★★★★★Rochester · 1.8 mi · 80 beds
- Penfield Place ★★★★★Penfield · 2.1 mi · 48 beds
- Jewish Home of Rochester ★★★★★Rochester · 2.9 mi · 362 beds
- The Brightonian, Inc ★★★★★Rochester · 2.9 mi · 54 beds
- Highlands Living Center ★★★★★Pittsford · 3.1 mi · 122 beds
- The Highlands at Brighton ★★★★★Rochester · 3.5 mi · 145 beds
Common questions
What is the star rating of The Friendly Home?
CMS rates The Friendly Home 4 out of 5 stars overall, with 3 stars for health inspections, 4 for staffing and 5 for quality measures (Medicare Care Compare).
How many beds does The Friendly Home have?
200 certified beds, with an average of 168 residents a day.
Does The Friendly Home accept Medicare and Medicaid?
CMS lists it as certified for Medicare and Medicaid. Ask the nursing home about current availability for your coverage.
What is the phone number for The Friendly Home?
(585) 381-1600. Address: 3156 East Avenue, Rochester, NY 14618.
Before you choose
- Visit at different times, including evenings and weekends.
- Ask how many residents each nurse and aide cares for on each shift.
- Read the latest inspection report and ask what has been fixed.
- Ask whether a bed is available for your coverage (Medicare, Medicaid or private pay).