Nursing home · Pittsford, NY
Highlands Living Center
500 Hahnemann Trail, Pittsford, NY 14534 · (585) 383-1700
Highlands Living Center is a 122-bed nonprofit nursing home in Pittsford, New York (Monroe County). It has been certified to provide Medicare and Medicaid services since 1995. On average it cares for 115 residents a day (about 94% of its certified beds). It is part of a continuing care retirement community. CMS gives it an overall rating of 2 out of 5 stars; the average in New York is 3.1.
Ratings
| CMS rating | Stars |
|---|---|
| Overall | ★★★★★ |
| Health inspections | ★★★★★ |
| Staffing | ★★★★★ |
| Quality measures | ★★★★★ |
Staffing
| Staffing | This home | New York avg | US avg |
|---|---|---|---|
| Total nurse hours per resident per day | 3.84 | 3.69 | 3.90 |
| Registered nurse (RN) hours per resident per day | 0.44 | 0.73 | 0.69 |
| Nurse hours per resident per day, weekends | 3.33 | – | – |
| Nursing staff turnover | 65% | 40% | 45% |
| RN turnover | 71% | – | – |
| Administrators who left | 1 | – | – |
Inspections and penalties
| Inspections & penalties | This home |
|---|---|
| Most recent standard health inspection | February 19, 2025 |
| Health deficiencies cited (most recent cycle) | 10 above the state average of 8 |
| …of which from complaint inspections | 2 |
| Federal fines (as reported by CMS) | 0 |
| Medicare payment denials | 0 |
Source: CMS Provider Data Catalog, nursing home provider information, Oct 2026 release (CMS Provider Data Catalog: Nursing homes). Ownership: Non profit - Corporation. Legal business name: The Highlands Living Center INC. Check the latest details and full inspection reports on Medicare Care Compare. How to read these ratings →
Nearby nursing homes
- Penfield Place ★★★★★Penfield · 3.1 mi · 48 beds
- The Friendly Home ★★★★★Rochester · 3.1 mi · 200 beds
- Crest Manor Living and Rehabilitation Center ★★★★★Fairport · 3.2 mi · 80 beds
- Fairport Skilled Nursing and Rehab ★★★★★Fairport · 3.3 mi · 196 beds
- Aaron Manor Rehabilitation and Nursing Center ★★★★★Fairport · 3.4 mi · 140 beds
- Jewish Home of Rochester ★★★★★Rochester · 4.2 mi · 362 beds
Common questions
What is the star rating of Highlands Living Center?
CMS rates Highlands Living Center 2 out of 5 stars overall, with 2 stars for health inspections, 2 for staffing and 2 for quality measures (Medicare Care Compare).
How many beds does Highlands Living Center have?
122 certified beds, with an average of 115 residents a day.
Does Highlands Living Center accept Medicare and Medicaid?
CMS lists it as certified for Medicare and Medicaid. Ask the nursing home about current availability for your coverage.
What is the phone number for Highlands Living Center?
(585) 383-1700. Address: 500 Hahnemann Trail, Pittsford, NY 14534.
Before you choose
- Visit at different times, including evenings and weekends.
- Ask how many residents each nurse and aide cares for on each shift.
- Read the latest inspection report and ask what has been fixed.
- Ask whether a bed is available for your coverage (Medicare, Medicaid or private pay).