Nursing home · Massena, NY
Massena Rehabilitation & Nursing Center
89 Grove Street, Massena, NY 13662 · (315) 769-2494
Massena Rehabilitation & Nursing Center is a 160-bed for-profit nursing home in Massena, New York (St. Lawrence County). It has been certified to provide Medicare and Medicaid services since 1977. On average it cares for 137 residents a day (about 86% of its certified beds). It is part of Personal Healthcare Management, a group of 21 nursing homes. CMS gives it an overall rating of 1 out of 5 stars; the average in New York is 3.1.
Ratings
| CMS rating | Stars |
|---|---|
| Overall | ★★★★★ |
| Health inspections | ★★★★★ |
| Staffing | ★★★★★ |
| Quality measures | ★★★★★ |
Staffing
| Staffing | This home | New York avg | US avg |
|---|---|---|---|
| Total nurse hours per resident per day | 3.32 | 3.69 | 3.90 |
| Registered nurse (RN) hours per resident per day | 0.56 | 0.73 | 0.69 |
| Nurse hours per resident per day, weekends | 2.91 | – | – |
| Nursing staff turnover | 55% | 40% | 45% |
| RN turnover | 52% | – | – |
| Administrators who left | 0 | – | – |
Inspections and penalties
| Inspections & penalties | This home |
|---|---|
| Most recent standard health inspection | August 15, 2025 |
| Health deficiencies cited (most recent cycle) | 22 above the state average of 8 |
| …of which from complaint inspections | 10 |
| Federal fines (as reported by CMS) | 4 totalling $131,142 |
| Medicare payment denials | 0 |
Source: CMS Provider Data Catalog, nursing home provider information, Oct 2026 release (CMS Provider Data Catalog: Nursing homes). Ownership: For profit - Limited Liability company. Legal business name: Marnc Operating LLC. Check the latest details and full inspection reports on Medicare Care Compare. How to read these ratings →
Nearby nursing homes
- North Country Nursing & Rehabilitation Center ★★★★★Massena · 2.2 mi · 140 beds
- United Helpers Canton Nursing Home ★★★★★Canton · 25.4 mi · 160 beds
- Alice Hyde Medical Center ★★★★★Malone · 30.6 mi · 135 beds
- St Josephs Home ★★★★★Ogdensburg · 32.3 mi · 82 beds
Common questions
What is the star rating of Massena Rehabilitation & Nursing Center?
CMS rates Massena Rehabilitation & Nursing Center 1 out of 5 stars overall, with 1 stars for health inspections, 3 for staffing and 2 for quality measures (Medicare Care Compare).
How many beds does Massena Rehabilitation & Nursing Center have?
160 certified beds, with an average of 137 residents a day.
Does Massena Rehabilitation & Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for Medicare and Medicaid. Ask the nursing home about current availability for your coverage.
What is the phone number for Massena Rehabilitation & Nursing Center?
(315) 769-2494. Address: 89 Grove Street, Massena, NY 13662.
Before you choose
- Visit at different times, including evenings and weekends.
- Ask how many residents each nurse and aide cares for on each shift.
- Read the latest inspection report and ask what has been fixed.
- Ask whether a bed is available for your coverage (Medicare, Medicaid or private pay).