Nursing home · Utica, NY
The Pines at Utica Center for Nursing and Rehab
1800 Butterfield Ave, Utica, NY 13501 · (315) 797-3570
The Pines at Utica Center for Nursing and Rehab is a 117-bed for-profit nursing home in Utica, New York (Oneida County). It has been certified to provide Medicare and Medicaid services since 1973. On average it cares for 111 residents a day (about 95% of its certified beds). It is part of National Health Care Associates, a group of 42 nursing homes. CMS gives it an overall rating of 2 out of 5 stars; the average in New York is 3.1.
Ratings
| CMS rating | Stars |
|---|---|
| Overall | ★★★★★ |
| Health inspections | ★★★★★ |
| Staffing | ★★★★★ |
| Quality measures | ★★★★★ |
Staffing
| Staffing | This home | New York avg | US avg |
|---|---|---|---|
| Total nurse hours per resident per day | 3.88 | 3.69 | 3.90 |
| Registered nurse (RN) hours per resident per day | 0.36 | 0.73 | 0.69 |
| Nurse hours per resident per day, weekends | 3.29 | – | – |
| Nursing staff turnover | 46% | 40% | 45% |
| RN turnover | 64% | – | – |
| Administrators who left | 1 | – | – |
Inspections and penalties
| Inspections & penalties | This home |
|---|---|
| Most recent standard health inspection | July 22, 2025 |
| Health deficiencies cited (most recent cycle) | 10 above the state average of 8 |
| …of which from complaint inspections | 2 |
| Federal fines (as reported by CMS) | 2 totalling $39,286 |
| Medicare payment denials | 0 |
Source: CMS Provider Data Catalog, nursing home provider information, Oct 2026 release (CMS Provider Data Catalog: Nursing homes). Ownership: For profit - Limited Liability company. Legal business name: Utica Crossings LLC. Check the latest details and full inspection reports on Medicare Care Compare. How to read these ratings →
Nearby nursing homes
- The Grand Rehabilitation and Nursing at Utica ★★★★★Utica · 0.3 mi · 220 beds
- Oneida Center for Rehabilitation and Nursing ★★★★★Utica · 0.7 mi · 120 beds
- Utica Rehabilitation & Nursing Center ★★★★★Utica · 1.1 mi · 120 beds
- MVHS Rehabilitation and Nursing Center ★★★★★Utica · 1.2 mi · 202 beds
- Charles T Sitrin Health Care Center INC ★★★★★New Hartford · 2.6 mi · 188 beds
- Masonic Care Community of New York ★★★★★Utica · 3.5 mi · 320 beds
Common questions
What is the star rating of The Pines at Utica Center for Nursing and Rehab?
CMS rates The Pines at Utica Center for Nursing and Rehab 2 out of 5 stars overall, with 2 stars for health inspections, 2 for staffing and 2 for quality measures (Medicare Care Compare).
How many beds does The Pines at Utica Center for Nursing and Rehab have?
117 certified beds, with an average of 111 residents a day.
Does The Pines at Utica Center for Nursing and Rehab accept Medicare and Medicaid?
CMS lists it as certified for Medicare and Medicaid. Ask the nursing home about current availability for your coverage.
What is the phone number for The Pines at Utica Center for Nursing and Rehab?
(315) 797-3570. Address: 1800 Butterfield Ave, Utica, NY 13501.
Before you choose
- Visit at different times, including evenings and weekends.
- Ask how many residents each nurse and aide cares for on each shift.
- Read the latest inspection report and ask what has been fixed.
- Ask whether a bed is available for your coverage (Medicare, Medicaid or private pay).