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Home › Nursing homes › New York › Canandaigua › Ontario Center for Rehabilitation and Healthcare

Nursing home · Canandaigua, NY

Ontario Center for Rehabilitation and Healthcare

3062 County Complex Drive, Canandaigua, NY 14424 · (585) 396-4345

★★★★★CMS overall rating
98certified beds
3.00nurse hours / resident / day
20deficiencies at last inspection
Abuse citation
CMS shows an abuse icon for this nursing home: it was cited for abuse that harmed a resident, or cited for abuse more than once in recent inspections. Its health inspection rating is capped at two stars while this applies. Source: CMS Five-Star Quality Rating System, Technical Users' Guide (Sept 2026).

Ontario Center for Rehabilitation and Healthcare is a 98-bed for-profit nursing home in Canandaigua, New York (Ontario County). It has been certified to provide Medicare and Medicaid services since 1977. On average it cares for 94 residents a day (about 96% of its certified beds). It is part of Centers Health Care, a group of 36 nursing homes. CMS gives it an overall rating of 1 out of 5 stars; the average in New York is 3.1.

Ratings

CMS ratingStars
Overall★★★★★
Health inspections★★★★★
Staffing★★★★★
Quality measures★★★★★

Staffing

StaffingThis homeNew York avgUS avg
Total nurse hours per resident per day3.003.693.90
Registered nurse (RN) hours per resident per day0.490.730.69
Nurse hours per resident per day, weekends2.42––
Nursing staff turnover81%40%45%
RN turnover87%––
Administrators who left2––

Inspections and penalties

Inspections & penaltiesThis home
Most recent standard health inspectionJanuary 31, 2025
Health deficiencies cited (most recent cycle)20 above the state average of 8
…of which from complaint inspections11
Federal fines (as reported by CMS)1 totalling $117,878
Medicare payment denials0

Source: CMS Provider Data Catalog, nursing home provider information, Oct 2026 release (CMS Provider Data Catalog: Nursing homes). Ownership: For profit - Limited Liability company. Legal business name: Ontario Operations Assoc LLC. Check the latest details and full inspection reports on Medicare Care Compare. How to read these ratings →

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Common questions

What is the star rating of Ontario Center for Rehabilitation and Healthcare?

CMS rates Ontario Center for Rehabilitation and Healthcare 1 out of 5 stars overall, with 1 stars for health inspections, 1 for staffing and 3 for quality measures (Medicare Care Compare).

How many beds does Ontario Center for Rehabilitation and Healthcare have?

98 certified beds, with an average of 94 residents a day.

Does Ontario Center for Rehabilitation and Healthcare accept Medicare and Medicaid?

CMS lists it as certified for Medicare and Medicaid. Ask the nursing home about current availability for your coverage.

What is the phone number for Ontario Center for Rehabilitation and Healthcare?

(585) 396-4345. Address: 3062 County Complex Drive, Canandaigua, NY 14424.

Before you choose

  • Visit at different times, including evenings and weekends.
  • Ask how many residents each nurse and aide cares for on each shift.
  • Read the latest inspection report and ask what has been fixed.
  • Ask whether a bed is available for your coverage (Medicare, Medicaid or private pay).
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