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Home › Nursing homes › Florida › Lakeland › Highlands Lake Center

Nursing home · Lakeland, FL

Highlands Lake Center

4240 Lakeland Highlands Rd, Lakeland, FL 33813 · (863) 646-8699

★★★★★CMS overall rating
179certified beds
3.36nurse hours / resident / day
17deficiencies at last inspection

Highlands Lake Center is a 179-bed for-profit nursing home in Lakeland, Florida (Polk County). It has been certified to provide Medicare and Medicaid services since 1988. On average it cares for 166 residents a day (about 93% of its certified beds). It is part of Aston Health, a group of 38 nursing homes. CMS gives it an overall rating of 2 out of 5 stars; the average in Florida is 3.3.

Ratings

CMS ratingStars
Overall★★★★★
Health inspections★★★★★
Staffing★★★★★
Quality measures★★★★★

Staffing

StaffingThis homeFlorida avgUS avg
Total nurse hours per resident per day3.363.863.90
Registered nurse (RN) hours per resident per day0.640.730.69
Nurse hours per resident per day, weekends3.11––
Nursing staff turnover54%42%45%
RN turnover54%––
Administrators who left1––

Inspections and penalties

Inspections & penaltiesThis home
Most recent standard health inspectionMarch 7, 2024
Health deficiencies cited (most recent cycle)17 above the state average of 7
…of which from complaint inspections5
Federal fines (as reported by CMS)0
Medicare payment denials0

Source: CMS Provider Data Catalog, nursing home provider information, Oct 2026 release (CMS Provider Data Catalog: Nursing homes). Ownership: For profit - Corporation. Legal business name: Highlands Lake Center LLC. Check the latest details and full inspection reports on Medicare Care Compare. How to read these ratings →

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Common questions

What is the star rating of Highlands Lake Center?

CMS rates Highlands Lake Center 2 out of 5 stars overall, with 2 stars for health inspections, 2 for staffing and 4 for quality measures (Medicare Care Compare).

How many beds does Highlands Lake Center have?

179 certified beds, with an average of 166 residents a day.

Does Highlands Lake Center accept Medicare and Medicaid?

CMS lists it as certified for Medicare and Medicaid. Ask the nursing home about current availability for your coverage.

What is the phone number for Highlands Lake Center?

(863) 646-8699. Address: 4240 Lakeland Highlands Rd, Lakeland, FL 33813.

Before you choose

  • Visit at different times, including evenings and weekends.
  • Ask how many residents each nurse and aide cares for on each shift.
  • Read the latest inspection report and ask what has been fixed.
  • Ask whether a bed is available for your coverage (Medicare, Medicaid or private pay).
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